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10 Essentials for Small Business Leaders during a Crisis

March 16, 2020 David Staughton

Small Business Essentials in Tough Times

by David Staughton CSP CCEO, Keynote Speaker on Business Growth in Tough Times and Expert on Small Business

  • Would you like to grow your sales & profits?
  • Need some new ideas to improve your Results?
  • Want to know the Secrets to Business Success?

Small Business Essentials

Most Business Owners want a successful business.

But the path to success has many obstacles – in fact 8 out of 10 businesses will ultimately FAIL.

If you want your business to survive then follow these 10 essentials for business success!

1. Just have ONE CAPTAINsmall business development

Decide who’s really ultimately in charge because “shared responsibility is no responsibility”.

Business relies on strong, decisive leadership.

Work out who is responsible for what. (Decide the Roles)

2. Create and Communicate More ORGANISATIONAL CLARITY

Be really clear about the roles and responsibilities within your company and articulate your vision.

Start with an updated Org Chart, Job Descriptions, revisit your Vision, Mission and Values.

3. FOCUS on the VITAL FEW or Critical Main Things

Focus on Just ONE or TWO Challenges at a time.

It’s really important to focus on the direction of your business, with special attention given to the FINANCIAL side of the business. Make a Plan and Prioritise. Try Liveplan

4. PLAN AHEAD (Remember the 6 P’s)

Prior preparation prevents a pretty poor performance!

Any planning helps – tax plans, cashflow plans, sales plans, marketing plans, biz plans. even a TO DO LIST helps!

Get clear on the plan.

5. Develop  your BUSINESS SYSTEMS & PROCESSES

‘Systemize the routine; humanize the exception’ – says FedEx founder Fred Smith.

Read this blog on Basic Business Systems & Processes

and this Blog on creating systems to help replicate and scale your business 

Also Have a look at Waywedo – a systemising program

 

small business development melbourne

 

6. PRACTICE & IMPROVE

Make sure you offer cutting-edge customer service.

Aim for continuous improvement.

Survey people and ask for their ideas.

7. THINK DIFFERENT – Be Still and Silent

Spend more time THINKING about various ways to be different, innovative, creative and exclusive.

Try SSS – Some stillness, Silence and Solitude. Meditation and Mindfulness helps.

8. AVOID DELAY – Don’t Pretend

Learn to take action right now!

Implement, try and fail and try again. Just DO IT!

9. Go the EXTRA MILE – play the LONG GAME

Build great rapport and long term relationships by doing that little bit extra.

Think of the future benefits of great relationships – not short term wins.

10. CASHFLOW IS KING – Watch your cashflow and Adjust your PRICES

  • “If your sales volume is going up, put UP your prices,
  • If your sales volume is going down, improve your customer service and marketing effort”

 

If you Want to Implement these Ideas – Get yourself an Accountability Buddy or a Coach

 

 

 

 

Business Development, Business Strategy 10 tips for Growth, Grow a Successful small business

ABOUT Specialist Practice Excellence

Specialist Practice Excellence provides Mentoring and Training on Practice Operations, Patient Lead Generation & Enquiry Conversion for Specialist Plastic Surgeon practices across Australia and New Zealand.

Brooklyn and David Staughton can help you grow your Specialist Practice.
Specialist Practice Excellence

  • David is a conference speaker, consultant and mentor to many surgeons and specialist practices. He is an award-winning businessman & speaker who is an expert at growing practices and smaller businesses. As an experienced International Keynote Speaker he has presented to over 750 Audiences in 10 Countries.
  • Brooklyn is a skilled Trainer of Front Desk Staff, Surgeon Medical Secretaries and Patient Advisors

We help Specialist Surgeons, Practice Managers improve their practice operations, manage their time better and grow their income sustainably.

David’s most popular SPEAKING TOPICS cover Practice Leadership & Teamwork, Strategy, Service & Sales.

Find out more….

Read the BLOGS for ideas to help improve your Practice

If you would like to read more NEW BLOGS for growing your practice or more information about the speaking & conference industry please sign up to the e-newsletter or connect with David on LINKEDIN or FACEBOOK

You can also download some of the FREE E-BOOKS available here.

 

NEXT STEPS

  • Would you like to discuss your plans to grow your specialist practice? Book a “1 on 1” Session with Dave for an Online Zoom Meeting about your Practice

If you have an issue or question about your practice please call or SMS David on (+61) 0408375100 or contact us

www.davidstaughton.com.au © David Staughton 2020 – All rights reserved

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How to Adopt a Positive Mood and Attitude in a Crisis
How to Survive and Thrive in a Co-Vid19 Sales Slump and Economic Downturn

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PO Box 1050, North Caulfield,
Melbourne, Victoria, Australia  3161
Email: david@davidstaughton.com.au
Phone – Australia : (03) 9525 8515

We can NOW Meet Virtually in a  Zoom Meeting until we can travel around Australia, NZ, The Pacific & Asia.

 

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