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Front Desk Success – Convert more Enquiries

Training to convert more Inbound Enquiries into Customers

Turning More Calls, Emails & Chats into Consultations & Customers

The Ultimate Inbound Enquiry Training & Development Program

  • Do you need more new customers and an immediate boost in revenue?
  • Would you also like better-qualified prospects?
  • Could your frontline staff handle inbound phone calls better?
  • Do you have a low conversion rate from Callers to Customers?
  • Are your phone calls mostly about Price shopping and Availability queries?

Our highly interactive Inbound Enquiry program – coaching and workshop – is simply amazing at building confidence, rapport building and questioning skills.

Further we use world-class fun exercises to practice your phone skills. The most important thing is that it gets great results in the workplace.

Learn how to improve your phone calls and get more sales, appointments and opportunities.

Discover the value of asking superstar questions and using simple phone scripting to improve sales, service and also conversion. Find out how to build rapport rapidly and handle difficult callers. As a result you will ask better questions that highlight your benefits and real value.

inbound enquiry conversion

 

  • Learn to Pick Up That Phone – “For inbound email enquiries – the BEST place to start is by picking up the phone and calling the email sender.”
  • Find out how to engage enquiries using a Chat Channel on your Website 
  • Discover how to write great Email Enquiry responses that get results
  • Following Up your enquiries and past customers will get you lots more sales results: we teach best-practice hot, warm and cool enquiry phone follow-up techniques that get results.

THIS WORKSHOP IS NOT ABOUT COLD CALLING PEOPLE YOU DON’T KNOW!

Inbound Phone Call Training for Frontline Staff

more information www.conversionplus.com.au

If you want to improve your sales immediately – start with Inbound Enquiry Conversion Training

– for more information call Dave now on 0408 375 100 or email david@davidstaughton.com.au

ABOUT David Staughton & Brooklyn Staughton

Brooklyn and David Staughton can help you grow your Sales & Service levels and Improve your Teamwork.

Specialist Practice Excellence

  • Brooklyn Staughton is a conference speaker and skilled Trainer of Front Desk Staff and Teams.
  • David Staughton is a conference speaker, business consultant and mentor.

About Dave

David “Big Dave” Staughton is an Award-winning Certified Speaking Professional (CSP) with over 15 years of professional speaking & consulting experience. He is a past board member of Professional Speakers Australia and a past advisor to a large Australian speakers bureau and online speakers website. As an experienced International Keynote Speaker he has presented to over 750 Audiences in 10 Countries.

David’s most popular SPEAKING TOPICS cover  Growth Strategy, Teamwork, Service & Sales improvement – seasonality and sales slumps

He is also a successful serial entrepreneur and an expert on Growing Small Businesses in Turbulent Times

Dave offers….

    • Conference Speaking- Keynotes, Breakouts & Workshops
    • Master of Ceremonies for Conferences and Events
    • Team Training Workshops and Webinars

If you would like to read more NEW BLOGS for growing your business or more information about the speaking & conference industry please sign up to the e-newsletter or connect with me here on LINKEDIN or FACEBOOK

More Resources

  • Read BLOGS for SMALL BUSINESS
  • Read BLOGS for CONFERENCE ORGANISERS
  • Visit SpeakerAdvisor.com.au for Conference Organisers and Speakers
  • Visit SpecialistPracticeExcellence.com.au for Surgeons & Specialist Medical Practices
  • Visit BigHat.com.au for Hospitality Industry – Venues and Clubs

You can also download some of Dave’s FREE E-BOOKS available here.

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NEXT STEPS

  • Would you like to discuss your plans for an upcoming conference or event?
  • If you have an issue or question about a conference or training for your business please contact Dave
  • Book a “1 on 1” Session with Dave for an Online Meeting about your Business, Website or upcoming Conference

If you would like a chat or have any suggestions for this website please call or SMS David on +61408375100 or contact us

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Contact

PO Box 1050, North Caulfield,
Melbourne, Victoria, Australia  3161
Email: david@davidstaughton.com.au

Mobile Phone:  +61408375100

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Speaking Topics

  1. GROW ALL YEAR ROUND
  2. MINDSET FOR TOUGH TIMES
  3. FINDING GROWTH OPPORTUNITIES

Training Topics

  • Be a Superstar – Serve, Sell and Satisfy Customers
  • How to sell more Functions, Events and Weddings

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