Best ways to use Microsoft Copilot (with Microsoft 365)
You can use COPILOT effectively, especially tailored for productivity in consulting, marketing, admin work, and content creation:
Productivity Use Cases for Copilot in Microsoft 365
1. Copilot in Word – Drafting, Summarising, and Refining Documents
- Generate first drafts from prompts like:
“Write a marketing strategy for a plastic surgery clinic in Sydney focused on skin treatments.” - Summarise long documents with prompts like:
“Summarise this 5-page proposal into key takeaways with action points.” - Rewrite or simplify content using prompts such as:
“Rewrite this section for a Grade 7 reading level for patients.” - Insert facts or content from other files:
“Pull stats from the sales spreadsheet and insert into this proposal.”
2. Copilot in Outlook – Smarter Email Handling
- Summarise long email threads and extract action items.
- Draft professional replies quickly. Example:
“Reply to this email, confirming attendance and requesting the agenda.” - Clean up inbox clutter by summarising unread threads or organising by priority.
3. Copilot in Excel – Data Analysis and Visualisation
- Quick insights:
“Summarise this data and highlight trends in surgical bookings by location.” - Create pivot tables and charts automatically:
“Build a bar chart comparing revenue for each surgeon over the last 6 months.” - Forecasting:
“Predict monthly consultation growth based on last year’s data.”
4. Copilot in PowerPoint – Create Presentations in Seconds
- Turn Word docs into slides:
“Create a 10-slide deck from this blog post.” - Summarise meeting notes into presentations with visual suggestions.
- Design support: Request better formatting, themes, and animations.
5. Copilot in Teams – Real-Time Meeting Help
- Auto-generate meeting summaries with decisions and action points.
- Ask for clarifications during meetings:
“What did Sarah say about the July marketing budget?” - Catch up on missed parts:
“Summarise what I missed in the last 10 minutes.”
Best Practices for Maximum Value
- Use clear prompts – The more specific your request, the better the result.
- Reference documents – Mention or attach files for Copilot to extract from.
- Iterate – Ask for rewrites, simplifications, or expansions:
“Now rewrite this with a friendly tone” or “Add 3 more points about Google Ads”. - Use in Chat mode – Use natural language Q&A across your documents, spreadsheets, and email threads.
Sample CoPilot Prompts for Insurance Brokers
Here is a tailored Copilot prompt library designed for an Insurance Broker, focused on productivity, client communication, compliance, insurance quoting, and reporting.
Here’s a preview of key prompt categories. Let me know if you’d like this in a downloadable PDF or Excel format.
Copilot Prompt Library for MGA Insurance Brokers
(Suitable for Microsoft 365 Copilot – Word, Excel, Outlook, Teams, PowerPoint)
Client Communication & Sales Support
- “Draft a client email explaining the renewal terms for a commercial property insurance policy in plain language.”
- “Summarise this client file (attach PDF) into key cover details, exclusions, and renewal dates.”
- “Create a templated follow-up email for new business quotes that haven’t converted within 14 days.”
- “Write a professional LinkedIn message for a cold outreach to a business owner about risk cover options.”
Quote & Policy Management
- “Generate a checklist for all documents needed for a new SME business insurance policy.”
- “Summarise this quote comparison sheet into a recommendation for the best-value policy.”
- “Compare risk exposures for these two clients and suggest what endorsements may be needed.”
- “Create a policy summary document from this insurer PDS (attach file).”
Compliance & Risk
- “Write a compliant statement of advice summary for a farm insurance policy.”
- “Summarise key ASIC or APRA regulatory updates in this Word document into action items.”
- “List all key risk factors from this client’s risk profile that may affect cover.”
- “Create an internal checklist for compliance review of a new policy issue.”
Reporting & Team Productivity
- “Build a monthly productivity dashboard from this Excel file of broker KPIs.”
- “Summarise top 5 reasons for policy lapses last quarter from this dataset.”
- “Turn this performance review doc into a slide deck with key results and goals.”
- “Draft a team briefing note on monthly sales, challenges, and upcoming goals from this email thread.”
Marketing & Content
- “Generate 5 blog topics we could use to attract small business owners in (our location).”
- “Write a short social media post promoting business interruption insurance, referencing this case study.”
- “Create a one-pager flyer explaining cyber insurance in simple terms for SME clients.”
- “Summarise this PDF case study into 3 bullet point benefits and a customer testimonial quote.”
Microsoft Teams & Meeting Support
- “Summarise today’s sales meeting with decisions, who’s doing what, and due dates.”
- “Generate minutes and a follow-up email from this Teams meeting transcript.”
- “List questions asked in this client onboarding call and summarise answers into CRM fields.”
- “What were the action items from our last client renewal strategy session?”

