Front Desk Success – Convert more Enquiries

The Ultimate Inbound Enquiry Training & Development Program

• Do you need more new patients and an immediate boost in revenue?
• Would you also like better-qualified prospects and consultations?
• Could your front line staff handle inbound phone calls better?
• Do you have a low conversion rate from Callers to Customers?
• Are your phone calls mostly about Price and Availability?

Our highly interactive Inbound Enquiry program – coaching and workshop – is simply amazing at building confidence, rapport building and questioning skills.

We use world-class fun exercises to practice your phone skills. The most important thing is that it gets great results in the workplace.

Learn how to improve your phone calls and get more sales, appointments and opportunities.

Discover the value of asking million dollar questions and using simple phone scripting to improve sales, service and also conversion. Find out how to build rapport rapidly and handle difficult callers. As a result you will ask better questions that highlight your benefits and real value.

• Learn to Pick Up That Phone – “For inbound email enquiries – the BEST place to start is by picking up the phone and calling the email sender.”
• Find out how to engage enquiries using a Chat Channel on your Website 
• Discover how to write great Email Enquiry responses that get results
• Following Up your enquiries and past customers will get you lots more sales results: we teach best-practice hot, warm and cool enquiry phone follow-up techniques that get results.

THIS WORKSHOP IS NOT ABOUT COLD-CALLING PEOPLE YOU DON’T KNOW!

Inbound Phone Call Training for Frontline, Reception and Practice Managers from Health & Medical Services – Doctors, Dentists, Specialists and Surgeons etc

If you want to improve your sales immediately – start with Inbound Enquiry Conversion Training – for more information call Dave now on 0408 375 100 or email david@davidstaughton.com.au