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Front Desk Success – Convert more Enquiries

Training to convert more Inbound Enquiries into Patients

Turning More Calls, Emails & Chats into Consultations & Patients

The Ultimate Inbound Enquiry Training & Development Program

  • Do you need more new patients and an immediate boost in revenue?
  • Would you also like better-qualified prospects and consultations?
  • Could your front line staff handle inbound phone calls better?
  • Do you have a low conversion rate from Callers to Customers?
  • Are your phone calls mostly about Price and Availability?

Our highly interactive Inbound Enquiry program – coaching and workshop – is simply amazing at building confidence, rapport building and questioning skills.

Further we use world-class fun exercises to practice your phone skills. The most important thing is that it gets great results in the workplace.

Learn how to improve your phone calls and get more sales, appointments and opportunities.

Discover the value of asking million dollar questions and using simple phone scripting to improve sales, service and also conversion. Find out how to build rapport rapidly and handle difficult callers. As a result you will ask better questions that highlight your benefits and real value.

inbound enquiry conversion

 

  • Learn to Pick Up That Phone – “For inbound email enquiries – the BEST place to start is by picking up the phone and calling the email sender.”
  • Find out how to engage enquiries using a Chat Channel on your Website 
  • Discover how to write great Email Enquiry responses that get results
  • Following Up your enquiries and past customers will get you lots more sales results: we teach best-practice hot, warm and cool enquiry phone follow-up techniques that get results.

THIS WORKSHOP IS NOT ABOUT COLD CALLING PEOPLE YOU DON’T KNOW!

Inbound Phone Call Training for Frontline, Reception and Practice Managers from Health & Medical Services – Doctors, Dentists, Specialists and Surgeons etc

If you want to improve your sales immediately – start with Inbound Enquiry Conversion Training

– for more information call Dave now on 0408 375 100 or email david@davidstaughton.com.au

ABOUT Specialist Practice Excellence

Specialist Practice Excellence provides Mentoring and Training on Practice Operations, Patient Lead Generation & Enquiry Conversion for Specialist Plastic Surgeon practices across Australia and New Zealand.

Brooklyn and David Staughton can help you grow your Specialist Practice.
Specialist Practice Excellence

  • David is a conference speaker, consultant and mentor to many surgeons and specialist practices. He is an award-winning businessman & speaker who is an expert at growing practices and smaller businesses. As an experienced International Keynote Speaker he has presented to over 750 Audiences in 10 Countries.
  • Brooklyn is a skilled Trainer of Front Desk Staff, Surgeon Medical Secretaries and Patient Advisors

We help Specialist Surgeons, Practice Managers improve their practice operations, manage their time better and grow their income sustainably.

David’s most popular SPEAKING TOPICS cover Practice Leadership & Teamwork, Strategy, Service & Sales.

Find out more….

Read the BLOGS for ideas to help improve your Practice

If you would like to read more NEW BLOGS for growing your practice or more information about the speaking & conference industry please sign up to the e-newsletter or connect with David on LINKEDIN or FACEBOOK

You can also download some of the FREE E-BOOKS available here.

 

NEXT STEPS

  • Would you like to discuss your plans to grow your specialist practice? Book a “1 on 1” Session with Dave for an Online Zoom Meeting about your Practice

If you have an issue or question about your practice please call or SMS David on (+61) 0408375100 or contact us

www.davidstaughton.com.au © David Staughton 2020 – All rights reserved

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Contact

PO Box 1050, North Caulfield,
Melbourne, Victoria, Australia  3161
Email: david@davidstaughton.com.au
Phone – Australia : (03) 9525 8515

We can NOW Meet Virtually in a  Zoom Meeting until we can travel around Australia, NZ, The Pacific & Asia.

 

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Speaking Topics

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