Best Practice Management Software For Specialist Clinics In Australia

2023 Best Practice Management Software for Specialist Medical Clinics in Australia

  • Is Managing day-to-day patients appointments and billing an issue – especially if your surgeon works in different clinics?
  • Do you struggle to manage your Specialist’s diary and run on time for your patients?
  • Would you like better software and reporting for managing your practice, staff or clinic results?

Here is a list of best practice management software in Australia that can help you improve your specialist practice:

Best Practice Management Software in Australia

Choosing the right practice management software is vital when running a specialist practice. It not only impacts day-to-day efficiency but can also make your practice a lot more organized and profitable.

Managing the time & diary of your surgeons and practitioners is the hallmark of a successful practice.

Remember that your Practice Software fees are CHEAP in comparison to the cost of wages & time – great software improves your team efficiency, patient experience and payment processing time.

Things to look for when choosing the Best Practice Management Software include:

  • Ease of Diary Management
  • Medicare support and interactions
  • Claims Billing & Payment Services
  • Online Patient Bookings
  • Electronic Pathology & Radiology
  • Seamless communication with other medical practitioners – Medical Objects, HealthLink, Eclipse, Argus
  • MIMS – pharmaceutical information
  • Online Patient Registration Forms
  • Online Prescriptions – eprescriptions
  • Easy Letters and use of Quoting Templates
  • Patient Photo Storage and adjustments
  • Cybersecurity and Auditing Compliance
  • Stability of Software Updates and Uptime availability
  • Reporting & Graphing Results
  • Training & Support Available
  • SMS Messaging Capability
  • Able to compare 2 patient photo images
  • OEC – Online Eligibility Checking of Health Fund eligibility
  • Loading images taken from Mobile Phone
  • Mobile Functionality
  • Cloud Based (not server based) if you are more than 1 location

Practice Management Software For Specialists

Genie Solutions Software

  • Genie is probably Australia’s leading practice management system for specialists and medical practitioners. You can select the product which fits your particular business needs by talking to Genie experts with over 20 years of experience. You can do complete patient registration online which results in effective time management, enhanced data accuracy and allows you to concentrate on consultations.
  • For further details, visit https://www.geniesolutionssoftware.com.au/

Gentu (Cloud Version of Genie)

  • Gentu is practice management software offered by Genie Solutions that allows you to manage your complete practice in the cloud at any time, any clinic, from anywhere in the world. Gentu comes with a no-lock in contract which gives you more freedom. You can have complete access to files and results in the cloud while having access to your support team from anywhere in the world. It comes with an easy-to-use interface and it is reliable. It is a great software to add to your business especially with the new COVID-related restrictions. Moreover, the software ensures data security, promotes faster payments and makes scheduling appointments a breeze.
  • For more details, visit https://www.geniesolutionssoftware.com.au/products/gentu

Cliniko

  • Clinko is practice management software for people who care (as they like to call it). It is perfect for clinics as well as health practitioners. It includes all the tools needed to manage the practice, along with video consultations. You can do all the video consultations with the help of a phone, a laptop screen and Cliniko. You can try it for free for 30 days and then choose a payment plan that suits your needs. You can keep your patient records completely safe with Cliniko. The software also offers unlimited free support which makes it ideal for any practice.
  • For more details, visit https://www.cliniko.com/

Xestro

  • Australian healthcare practice management software that just works better. Suitable for a medical practice of any size. Like conventional practice management software, Xestro helps you take care of appointments, clinical records, billing and administration. Unlike conventional practice management software, Xestro focusses on ‘work-flow’ not ‘work-around’ and gets there with fewer mouse clicks. Great reviews from Plastic Surgeons using this software.
  • For more details, visit https://xestro.com/

Clintel

  • Do you have a complex medical organisation? Does your business include many divisions and departments? Then, Clintel Software Solution might be the right choice. Clintel software is designed to improve clinical care and manage large scale organisations. Clintel is a web-based solution that is a good option for complex organisations and small clinics alike. It organises the workflow along with automating certain functions. The different solutions offered by Clintel include Medical Specialist, Day Hospital, Mental Health Clinic, Medical Case Management, Careright Hospital, and Drug and Alcohol Rehabilitation.
  • For more details, visit https://www.clintel.com.au/solutions/

Bluechip

  • Bluechip is trusted practice management software which caters to the needs of medical specialists. It is best suited for specialists’ practices, general practices and day hospitals. It allows users to manage appointments, track the growth of the business, see analytics and manage reports through one platform. Moreover, you can choose a favourite from a variety of book templates. It enables users to manage appointments with an easy drag-and-drop feature. Moreover, colour-coded appointment types and side-by-side viewing allows you to manage data easily.
  • For more details, visit https://www.medicaldirector.com/products/bluechip

Clinic to Cloud – C2C

  • Clinic to Cloud is helping hundreds of health practices deliver better care. This is the main principle behind their software which is extremely easy to use, is customised for mobiles and frees up a lot of your time. Some of the most interesting C2C features include doctor app, patient portal, nurture your referrals, smart workflows, support at every step and data security. All in all, it is a complete practice management software which allows you to schedule all your appointments/meetings and gives you easy access to documents along with providing support 24/7.
  • For more details, visit https://www.clinictocloud.com/

Shexie

  • Shexie is an easy to use practice management software designed for practice managers, surgeons, specialists, physicians, anaesthetists and diagnosticians. Users can schedule appointments, handle billing, details of the patient, and benefit from the built-in security system. Its main features include patients’ database, appointment scheduling and handling, multi-provider capability, billing, receipting, EFTPOS, assist-only billing, electronic claiming, laser printed medicare, DVA vouchers, creditors ledger, full range of financial reports, surgical audit, interfaces, pathology requests and script writing.
  • For more details, visit http://www.shexie.com.au/

Zedmed

  • The Zedmed PMS platform can give a boost to your practice. It can be hosted on conventional servers, but if you want to experience more benefits, you can go for cloud-based remote options. Zedmed has many unique advantages. Among them we can mention that it  is created locally, it is customer-driven, offers end-to-end support, data migration, facilitated training and it is flexible and scalable. New versions of the software are released several times a year. This means that new features are constantly being added to cater to the needs of modern day practices.
  • For more details, visit https://www.zedmed.com.au/

Stathealth

  • Stathealth is a completely integrated clinical/practice management system available in Australia. It includes many features such as appointment scheduling, billing, integrated EFTPOS, comprehensive reporting, and eHealth compliance. Stathealth enables you to have a paper free environment. This can translate into less stress and an overall more responsive practice. Certain processes have been automated, so you have more free time for the important tasks.
  • For more details, visit https://stathealth.com.au/

SPM – Specialist Practice Manager by Incisive Systems NZ

  • Incisive Medical Systems  develops software solutions for surgeons and specialists physicians, day surgery centers, private surgical hospitals and community and public hospitals. SPM is popular option for specialist practices in New Zealand and Australia. The software solution has been around for a long time and it’s easy to use. SPM can be used for managing all aspects of a specialist or surgical practice from theather bookig to waiting lists, digital imaging, clinical records, lab results, cashbook, invoicing and receipts.
  • For more details, visit http://www.incisive.co.nz/

Medical Objects

  • Medical Objects is a leading developer and supplier of cost-effective eHealth software solutions ­­­that directly improve patient care.
  • For more details, Visit https://www.medicalobjects.com/

Medirecords

Halaxy

  • FREE Cloud-based software for medical practitioners and specialists –
  • For more details visit https://www.halaxy.com/

Capstone Systems  (NEW)

  • A cutting-edge custom-designed plastic practice management software from CAPS Clinic Canberra is coming for plastic surgeons in 2023!
  • Currently in BETA testing with several Australian Plastic Surgeons.
  • For more details, visit http://www.capsclinic.co.au/

Capstone 2 - Practice Management Software

Non-Surgical / Laser & Injectables Clinic Management (Salon Software for Medical Aesthetics Practices)

Timely  

  • Timely is a software program for medispa clinics and salons.  More than useful software, it is a community of users and resources. Timely can help you grow your business and offers a free trial so you can get used to the features and assess whether this software solution is the right one for your practice. You can explore Timely to find the package that suits your needs. It has a simple setup and users can also benefit from support, help videos and guides.
  • For more details visit https://www.gettimely.com/ 

Kitomba

  • If you own a medispa or salon, Kitomba Salon and Spa Software might be just perfect for you. The prime focus is on managing regular clients and this is what has made this product unique. It includes industry-specific features and comes with a perk of free, unlimited support. Some of the main features are appointment book, smartphone compatibility, easy access from anywhere, online booking, client cards, photos and documents, point of sale, marketing, time tables and rotations, reporting and stock management. This solution also has a Loyalty Program. One of the best features is Kitomba1 – Cloud version to be used in treatment rooms via wi-fi.
  • For more details, please visit https://www.kitomba.com/au/

Shortcuts

  • Shortcuts allows you to run a tight ship at the front desk, motivate and inspire others. Moreover, it allows you to manage your patients more effectively. Shortcuts simplifies your day-to-day routine tasks by automating and streamlining business processes. It aims to provide a work/life balance which is missing in some clinics. Among the features we can mention Xero integration, access to remote features, SMS confirmations, and online appointment booking.
  • For more details, please visit https://www.shortcuts.com.au/

Simple Salon 

  • If you own a beauty or aesthetic medispa business, Simple Salon software might be a good way to transform your business. Choosing Simple Salon will allow you to use a variety of tools. This can lead to improved results in terms of enrollment and more clients. It enables you to book more patients, use marketing tools to develop the brand, get the right people on board, and, most importantly, more returning patients.
  • For more details, please visit https://www.simplesalon.com/

Vagaro

  • Vagaro offers a software solution for different business types such as physical therapy and medispa, to name just a few. It can be a good scheduling and management software for your practice if you are looking for features such as notifications, invoices, website builder, online booking and calendar. Online store, customer tracking and inventory are other features that you might need for your practice offered by Vagaro. You can start a free trial or contact sales to begin your Vagaro experience.
  • For more details visit https://sales.vagaro.com/

Zenoti

  • Zenoti is a cloud-based software for big or small practices. Their solutions are designed for spas, med spas, salon and fitness and they provide client and business management features. You can choose Zenoti to smooth out the complexities of your practice and improve the client experience you provide your customers. They provide Business Intelligence products, as well as billing and payments, marketing and mobile solutions. You can benefit of a free demo to check out their features.
  • For more details visit https://www.zenoti.com/

My Time

  • If you are ready to take your business beyond online booking, MyTime Salon Management software program can help you grow your practice and get to the next level. The platform promises access to new customers and the ways and means to keep them engaged and coming back. With features such as exclusive online booking integrations you can benefit from more reach. This feature uses a partner network that allows clients to find and even book you directly from Google or Facebook. Real-time messaging with clients is another feature that you can benefit from when choosing MyTime.
  • For more details visit https://www.mytime.com/salons

Nookal

Power Diary

 

 

MyTIme - Salon / Practice Management Software

GP & Allied Medical Practices Software

The most popular practice management software for Australian GP Practices includes:

Best Practice (BP)

  • Best Practice Management software handles all the work and allows you to focus on what’s most important – your patients. Best Practice offers you and your team free training that allows you to use the software to its full potential, offers local support and comes with the perks of community engagement.
  • For more details, visit https://bpsoftware.net/

Medical Director (MD)

  • Medical Director is known for combining practice and clinical workflows into one. It is a cloud-based software solution that allows you to manage all the interactions in one place. Whether you are a doctor, a specialist, a clinic owner, or a nurse, this software provides task management to free up your time to focus on the most important aspect of any practice or clinic – patients’ care.
  • For details, visit https://www.medicaldirector.com/

Zedmed

  • Zedmed PMS platform can help you grow your allied healthcare business or medical practice. The platform can be hosted traditionally, but if you want to experience all the benefits, you can choose cloud-based remote options. Zedmed has many unique features. It was designed locally, it is customer-driven, offers end-to-end support, data migration, facilitated training and it is a flexible and scalable solution. New versions of the software are released several times a year which means that new features are constantly being added to cater to the needs of modern day practices.
  • For more details, visit https://www.zedmed.com.au/

Pracsoft

Powerdiary

Mediflex Medical Accounting and Clinical Software

Medirecords

For Doctors and Specialists in Australia – For more details visit https://medirecords.com/ 

Mediflex - Medical Accounting, Clinicla and Practice Management Software

Rostering Programs for Specialist Practices

Deputy

  • Deputy is staff management software. With Deputy, you can easily manage your staff from anywhere and at any time. You can create perfect schedules, get attendance in real-time, and can stay connected with your team members at all times. Its a staff management solution designed to be easy to use and elegant.
  • For more details, visit https://www.deputy.com/

Tanda

  • If you are looking to expand your business and need help with attendance, labour and workforce, Tanda might be one of the best options for your practice. The key features of the software include employee on-boarding, employee rostering, time clock attendance, leave management, award interpretation and payroll integration.
  • For more details, visit https://www.tanda.co/

Wageloch

  • Wageloch is a simple, single platform that automates all your rostering, staffing, time and attendance tasks. Wageloch is proudly Australian and family-owned. Rostering, Time Sheets and Clocking in/out. One of the benefits of using this platform is the easy setup – in just four steps you can be up and running with this smart software solution that helps you manage your team more efficiently.
  • For more details, visit https://www.wageloch.com.au/

Wageloch - Practice Management Software

Telehealth Consulting Tools for Specialist Medical Practices in Australia

Zoom

  • Zoom for healthcare is a good solution for the modern-day telehealth needs. It is equally efficient for clinicians and healthcare personals alike. It is used in telehealth, medical education as well as collaborative healthcare for patients across the globe. Zoom can help boost your business, cater to your patient needs better, maximise your business resources along with improving internal communication.
  • For more details, visit https://zoom.us/healthcare

Coviu

  • Coviu is an all-in-one virtual care engagement platform dedicated to measurement-based care providing integrated customisable forms & standardised assessments with automated scoring.
  • For more details visit https://www.coviu.com/en-au/

Chime

Chime is a communication software that enables users to make calls, handle meetings and offer consultations within your facility and outside the facility with the help of single software solution. It comes with the benefits of video conferencing, audio calling and screen sharing properties. Key features include upload of documents, log near misses, take notes, real-time access to teams, history, as well as traffic light system.

For more details, please visit https://www.chimesoftware.co.uk/

 

Chime - Communication / Practice Management Software

Making Online Appointments for Medical Practices in Australia

Healthengine

  • Healthengine is appointment software which is trusted by 7 million Australians and is responsible for 30 million online bookings. If you want to be always available for your patients, get more bookings and improve your customer experience, this could be just the thing for you. It improves the patient’s experience by allowing them to connect with their doctors, physiotherapists as well as other healthcare practitioners in one place. If your patients are happy, your practice is growing.
  • For more details, visit https://healthengine.com.au/

HotDoc

  • Do you know that HotDoc has over 18,000 doctors listed and over 6 million active patients? You can boost your practice’s visibility as well as get more bookings. It offers customisable appointment types, two-way reminders, health promotions and digital patient registration. HotDoc creates a better patient experience by connecting the patient across multiple touchpoints. Better patient experiences can lead to returning patients and increased revenue.
  • For more details, visit https://practices.hotdoc.com.au/

MyHealth1st

HotDoc- Practice Management Software

Stock Control for Specialist Medical Practices

Vend

  • Vend is a good inventory management software that keeps your inventory in check at all times. Adding and managing your products is a breeze with Vend. Moreover, it allows you to automate the mundane tasks and ensure your customers don’t leave empty-handed. Another great feature is comprehensive reporting which allows you to monitor the sales and forecast trends.
  • For more details, visit https://www.vendhq.com/

Vend - Inventory / Practice Management Software

Useful Connections to Communicate with Other Medical Practitioners

Eclipse

  • Eclipse enables doctors, health funds as well as practice administrators to settle their claims electronically and safely. You can use Eclipse to lodge the claims of patients, hospital claims from public sectors, private sectors as well as day facility, and last but not least for retrieval of reports.
  • For more details, visit https://www.ahsa.com.au/web/doctors/information/eclipse 

Medical Objects Secure Messaging

  • When you are choosing to use Medical Objects Secure Messaging, you are actually joining a network of over 93,000 health professionals already enlisted. You can select your health profession – general practitioners, specialists, allied health, pathology, radiology and hospitals. The messaging system allows you to communicate securely but also to track correspondence. The helpdesk support delivers good and quick service.
  • For more details, visit https://www.medicalobjects.com/  

Healthlink 

  • Healthlink believes that good patient outcomes rely on timely and accurate delivery of complete information. Healthlink Secure Messaging exchanges private patient information between different healthcare providers and their software systems. In other words, the messaging system can be used to send information between GPs and laboratories, radiologists, specialist, allied health providers and hospitals. HealthLink sends more than 100 million clinical messages annually between approximately 60,000 healthcare practitioners with a HealthLink Secure Messaging address.
  • For more details, visit https://au.healthlink.net/

Argus Secure Messaging 

  • More than 40,000 health providers use Argus to securely communicate confidential patient information quickly and reliably. Find out how we can help you too. The system allows easy tracking of the status of sent and received messages and is compliant with Australian interoperability and privacy standards.
  • For more details, visit https://www.telstrahealth.com/argus

Most Popular Practice Management Software for Specialist Practices in USA

The USA Practice Management software solutions are good, but very few practices in Australia use any of them because they are NOT designed for the Australian Medicare Billing System.

Further Reading – A great article comparing features of Practice Management Software in USA – Best practice Management Software in USA

Useful Tech Tools and Apps for Specialist Practices in Australia

Any SUGGESTIONS?

  • Contact David Staughton at Specialist Practice Excellence if you would like to suggest any other software or want to ask about your software options and experiences.

Want to read some more useful BLOGS for Plastic Surgery Practices?