Best Cosmetic Surgery Patient Review Sites For Plastic Surgery Practices
Every plastic surgeon spends most of their week performing surgeries and doing consultations and reviews. All of them have one single goal- to make their patients look and feel better. However, the satisfaction of the patient is not limited to surgical skill alone. Prospective New Patients also pay close attention to ambience of the clinic, behaviour of staff as well as the convenience and results of treatment. Patient feedback is crucial to any plastic surgeon. The best way to grow your practice is to register your surgeon and practice on popular patient review sites. It will not only give you authentic feedback from your patients but also will let other people know about your practice and service standards.
Medical Journal Research proves that patients choose their surgeon primarily based on Patient Reviews and Before and After Photos. Word of Mouth and Medical Referrers also help.
NOTE – AHPRA and the Medical Board of Australia now restrict medical practitioners and surgeons from having patient testimonials and reviews on websites they directly control – e.g. their own Website and their Facebook listing.
Best online patient review sites to help grow your reputation and your practice
Google Business Profile (GBP) – Previously Google My Business (GMB Listing)
Google Business Profile is available for all businesses. It is a free listing with Google Reviews and is a great way to improve your online presence. To list yourself on Google Business Profile you first need to verify your business and then register your services. Once this is done, you can receive customer feedback as your business appears on Google Maps. Google Business Profile will help you highlight the business location, working hours, and other important information. Potential patients can go through the reviews and decide whether to contact your clinic. The more reviews you get – the more likely your website will rank higher in Google. The GBP listing is the first thing people see when they google your name. If you post information regularly on your Google Business Profile – you may be highlighted more often on Google Maps searches.
Link to the GBP website: https://www.google.com/business/
Truelocal
True Local is an Australian directory allowing people to discover businesses. Your plastic surgery clinic can be one of them. Millions of people search the directory each month. The results are displayed by relevance as well as the location so people can find local businesses easily. It is mobile-friendly which adds to the appeal. Information on this website comes from business owners, customers and suppliers.
A benefit of these reviews are that they may be included and featured in your Google Business Profile listing.
Link to the website: https://www.truelocal.com.au/
RateMDs (These are anonymous reviews)
Rate MD markets itself as a website created by the patients and for patients. Rate MDs has more than 2.5 million ratings. Your patients can share the reviews anonymously. This aspect makes it one of the most authentic review sites and maybe a site for trolls. Once you get authentic feedback from your clients, you can enhance your services accordingly to fit your patient’s needs. Moreover, potential patients can track the surgeon down by specialty which makes it convenient.
Link to the website: https://www.ratemds.com/
Plastic Surgery Hub (mostly Australian Surgeons) – Anybodi Aesthetic
Whether you are looking for a plastic surgeon, wish to learn more about a cosmetic procedure or need an answer to a very specific query, Plastic Surgery Hub can help you with that. This makes it an ideal option for all plastic surgery practices. Plastic Surgery Hub gives the potential patient the information and credibility they need to help choose a particular surgeon. The site gives them confidence going into the surgery and making decisions. Moreover, this site has plenty of information on cosmetic surgery procedures which directs a lot of potential patients to this website.
Link to the website: https://www.plasticsurgeryhub.com.au/
Cosmetic Journey (one of the patient review sites mostly for Australian Surgeons)
Cosmetic Journey is amongst the leading platforms in Australia for plastic surgery. Cosmetic Journey started as an online forum in the year 2006 and has gradually evolved into a community of 20000 members over the years. The site comes with features videos, informative blogs and of course reviews. A lot of Australian plastic surgeons are listed on this website but it has been inactive for the last few years.
Link to the website: https://cosmeticjourney.com/
Realself (based in the USA but has many Australian Surgeons listed)
Realself is a highly professional website for plastic surgery reviews. It has attracted millions of users which makes it a perfect opportunity for plastic surgeons to market themselves. Some of the features of this site include untouched photographs, thousands of honest reviews, unbiased information on cost and procedure and verified doctors. The vision of realself is simple; to make every investment in cosmetic surgery worth it.
Link to the website: https://www.realself.com/
Estheticon (no longer operating in Australia)
Estheticon aims at helping patients make the right choices when it comes to improving aesthetics. Thousands of people considering plastic surgery visit Estheticon. It not only gives potential patients insight into which surgeon to choose for their aesthetic surgery but also comes with other benefits. Shared support from people who have undergone plastic surgery is one of the best features. Estheticon allows people to open up about their experience without disclosing their privacy. It also allows potential plastic surgery candidates to get answers from others.
Link to the website: https://www.estheticon.com/
Whatclinic
Whatclinic is a one-stop solution to find and book a clinic that you love. Over 15 million people visit this website and many book a clinic for their aesthetic treatments. It was founded in 2006. Over the years it has evolved into a much bigger entity. Whatclinic helps patients find the right clinic in over 135 cities. There are over 120,000 clinics on their site.
Link to the website: https://www.whatclinic.com/
Yelp
Yelp has become more popular over the past few years. The popularity came as no surprise due to its spectacular user experience. Millions of users gain insight into the business of choice by simply clicking on the website. Yelp can add to the popularity of your practice. It is regarded as one of the best tools to look for authentic feedback from plastic surgery patients. Patients offer their feedback based on a variety of factors such as the facility, quality of service, the behaviour of staff members and overall satisfaction. It takes a few simple steps to register your plastic surgery practice and can be easily done while signing up for the website. Registering yourself will welcome feedback from your past customers and attract a variety of new clients.
Link to the website: https://www.yelp.com/
Zocdoc (mostly USA)
Zocdoc is a great platform and one of the patient review sites for all the providers looking to attract new patients. The platform not only enables plastic surgeons to reach potential patients in their area but also helps fill last-minute gaps in their schedule and strengthen their online reputation. Top health systems recommend Zocdoc which adds to their credibility. Zocdoc aims at solving the problems of patients. This is the reason why patients love coming back to this site. Zocdoc not only allows patients to book their appointments online but also presents them with verified customer reviews along with sending them friendly reminders as needed.
Link to the website: https://www.zocdoc.com/
Healthgrades (mostly USA)
As evident by the name, the site allows patients to search for medical practitioners (doctors, dentists, plastic surgeons etc.) in their area or anywhere else in the country. Patients can land their ideal plastic surgeon by sorting the search by the quality of service, patient reviews and insurance acceptance. Apart from this information, potential patients enjoy the site due to the added information such as license and certification, training, educations and direction. It is a great idea to list your plastic surgery practice on Healthgrades. It not only attracts visitors but also is a great way for your plastic surgery practice to attract new customers and get authentic feedback.
Link to the website: https://www.healthgrades.com/
Plasticsurgery.Review
Plasticsurgery.review is not one of the conventional patient review sites. The site is completely open to all kinds of feedback – good, bad and the ugly. They do not remove bad reviews ever unless they have found a piece of proper evidence. Their rule is simple; ‘the more the merrier’. They apply this scenario to their surgeons, their patients and of course their always booming review section.
This factor has resulted in the attraction of thousands of new users to their site which keeps on growing. What does this mean for your business? Well, you can convert these visitors into your clients. Moreover, this website encourages users to not only add reviews to this particular site but share their past reviews as well. This only means one thing; honest reviews which are going to add up to your plastic surgery practice.
Link to the website: https://plasticsurgery.review/
Facebook Reviews (Not Allowed by AHPRA for Australian Surgeons)
There is no denying the fact that Facebook is still amongst the largest social media networking sites of the modern age. It started as a simple social networking site but has evolved a lot over the years. Today, Facebook marketing has become one of the essential aspects of any digital marketing campaign. A lot of plastic surgeons are using this amazing tool to market them. It takes a few simple clicks to set up your account and clinic page on Facebook. Your clients can leave reviews on your page in regards to how their experience went. It also comes with a cool feature which allows your existing clients to invite their friends to have a look at your service. We would highly recommend to include Facebook as a part of your overall marketing game.
Link to the website: https://www.facebook.com/
Real Patient Ratings (nearly all USA Surgeons)
All the practitioners know the value of authentic customer reviews on a third party site. Real patient ratings help you achieve that. All the ratings on the website come from actual patients who fill out a survey form to grade your practice. The best part about the real patient website is that it is not open to anyone which eliminates the chances of fake reviews. Moreover, providers cannot choose which of their patients will take the survey. This authenticity certainly makes this website a lot more trustworthy than some of the others. Most of the surgeons on this website are based in the USA. If you are looking for honest and authentic feedback from your actual customers instead of fake reviews, it is a great idea to register yourself on this website.
Link to the website: https://www.realpatientratings.com/
With hundreds and thousands of people looking to find their next plastic surgeon online, patients need to market their services in the right way. Patient reviews are a very important aspect of any practice and these sites help you achieve just that. If you are on the hunt for the best patient review sites, we have given you a list. I guess it’s time to start tackling them one by one and gain access to authentic feedback while simultaneously attracting thousands of customers.
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- Read Dave’s Useful Medical Terms for Plastic and Cosmetic Surgery
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